FAQs

Got Questions? We’ve Got Answers

You can reach our customer support team via phone, email, or through our website’s live chat feature. Visit our Contact Us page for more details.

Renewed laptops or desktops are pre-owned devices that have been inspected, tested, and restored to fully functional condition by the seller or manufacturer. These laptops or desktops often undergo a thorough refurbishment process, which may include analyzing defective components, replacing faulty parts, and updating software to ensure they meet specific quality standards.

There is a multitude of perks associated with investing in renewed laptops or desktops, including:

  • Cost Savings: They are typically priced lower than new products.
  • Environmental Impact: Purchasing renewed products helps reduce electronic waste.
  • Access to Higher Specs: Buyers can often afford products with better specifications or features that might be out of reach if buying brand new gadgets.

We typically dispatch your renewed laptop within 1 day of receiving the order. Delivery usually takes 1-2 days after dispatch, depending on your location. However, please note that delivery times may be affected by unforeseen circumstances. We’ll keep you updated with tracking information to ensure you know when to expect your order.

In many models, upgrades to the RAM or SSD are possible, and we can assist with those upgrades upon request. However, some laptops come with built-in RAM or SSDs that cannot be upgraded. Please check the specific model’s details, or reach out to our team for more information on upgradability options.